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Quartz Wealth
Disclosure

About us

At Quartz Wealth Management (Quartz Wealth) we help people make astute financial decisions that are aligned to their lifestyle ambitions.

Licence Information

Quartz Wealth Management Limited (FAP FSP54701) holds a licence issued by the Financial Markets Authority (FMA). to provide financial advice. 

 

This licence is subject to conditions contained within the Financial Markets Conduct Act 2013 (‘the Act’), imposed by regulations and imposed by the (FMA) under section 403 of the Act.  The standard conditions of the licence are set out by the FMA.

 

Contact Details:

 

Quartz Wealth Management Limited

Level 3, 159 Hurstmere Road

Takapuna

Auckland 0622

 

enquiry@quartzwealth.co.nz

+64 9 486 9785

Nature and Scope of Engagement

Quartz Wealth primarily provides advice to our clients about their financial planning and projections, investment planning, investment solutions, cash and debt management, cashflow analysis and savings.

Where our financial advisers provide financial advice in relation to managed funds, direct equities and bonds, KiwiSaver, private equity and venture capital investments, the advice will be about financial products from a broad range of providers which are on the Quartz Wealth Approved Product List (APL).  The Quartz Investment Committee (QIC) selects and monitors all financial providers and products on the APL.

Our advisers also provide estate planning, asset protection, insurance and mortgage advice that is strategic and general in nature.  We do not recommend specific insurance or mortgage products and where appropriate we will recommend clients to a suitable specialist.

The nature and scope of a client’s engagement with Quartz Wealth will be detailed in the Letter of Engagement.

How we operate

To ensure that our financial advisers prioritise the client’s interests above their own, we follow an internationally recognised professional advice process to ensure our recommendations are made on the basis of the client’s goals and circumstances.

How we operate
Conduct

Quartz Wealth Management Limited, and anyone who gives financial advice on our behalf, have duties under the Financial Markets Conduct Act 2013 relating to the way that we give advice.

 

We are required to:

  • give priority to your interests by taking all reasonable steps to make sure our advice isn’t materially influenced by our own interests

  • exercise care, diligence, and skill in providing you with advice

  • meet standards of competence, knowledge and skill set by the Code of Professional Conduct for Financial Advice Services (these are designed to make sure that we have the expertise needed to provide you with advice)

  • meet standards of ethical behaviour, conduct and client care set by the Code of Professional Conduct for Financial Advice Services (these are designed to make sure we treat you as we should, and give you suitable advice).

 

This is only a summary of the duties that we have. More information is available by contacting us, or by visiting the Financial Markets Authority website at https://www.fma.govt.nz.

Fees

Quartz Wealth is a fee for service provider.  This means that Quartz Wealth Management is remunerated through the fees that clients pay.  Quartz Wealth employees are remunerated through a salary and do not receive any commissions from product providers.

 

Fees for our financial advisory services are typically one of the following three categories:

  1. Hourly rate.  This arrangement typically applies where consultancy services have been engaged. 

  2. Fixed fee.  This arrangement relates to a one-off engagement where a fixed-fee has been agreed, or annual private wealth advisory service retainer fees.

  3. Asset based fee.  This arrangement applies to investment services where Quartz Wealth is providing an ongoing service with regards to managing assets under advice.

 

In all cases, the fees are explicitly disclosed in the relevant Letter of Engagement, Client Agreement, Investment Proposal, or Investment Policy Statement.

Conflicts of Interest

We take any perceived or real conflicts of interest very seriously and have a dedicated policy for dealing with such issues whereby we avoid, disclose and/or manage any conflicts so that our client’s interests are placed first and foremost. 

Neither Quartz Wealth, nor any related persons, is an issuer of or has an interest in the provision of financial products.

Neither Quartz Wealth, nor any related persons, accept commissions when selecting financial products.

Any fund manager rebates are credited to clients’ accounts.

Complaints handling and dispute resolution

If you have a problem, concern or complaint about our financial advice service you can contact us at:

 

Quartz Wealth Management Limited

PO Box 33-820

Takapuna

Auckland 0740

enquiry@quartzwealth.co.nz

09 486 9785

 

When we receive a complaint we will consider it and follow our internal complaints policy and procedure.  We may need to contact you for further information, and we will let you know how we intend to resolve it.  We aim to resolve complaints within 10 working days of receiving them.  If we can’t, we will contact you within that time to let you know that we need more time to consider your complaint.

 

If you are dissatisfied with the outcome of your complaint you may refer your complaint to Financial Services Complaints Ltd (FSCL) – A Financial Ombudsman Service. FSCL is our independent external ombudsman and dispute resolution service that has been approved by the Minister of Consumer Affairs under the Financial Service Providers (Registration and Dispute Resolution) Act 2008. FSCL’s service is free of charge to you.  You can contact them at:

 

Financial Services Complaints Ltd (FSCL) – A Financial Ombudsman Service

PO Box 5967

Lambton Quay

Wellington 6145

0800 347 257 or 04 072 3725

info@fscl.org.nz

www.fscl.org.nz

Privacy and Data Collection

To be able to provide our clients with financial advice services we need to collect personal information about their financial circumstances.  We take our responsibilities very seriously.  You can read our Privacy Policy.

Ask us

We welcome any questions or queries you have in relation to this important information. 

enquiry@quartzwealth.co.nz

Important information about Quartz Wealth Management Limited
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